Refund policy

We want you to love your Ashley Stewart purchase, but understand you may need to return it.
You may return eligible items within 30 days of your in-store purchase or your online order ship date.
All items must be returned in new and unused condition, with tags attached in the original packaging.

Items purchased in or picked up in a store must be returned to an Ashley Stewart store.
Items marked as "Online Exclusive", Home items, Shoes or purchased with a digital wallet (PayPal, Klarna, ZIP, etc.) must be returned to our warehouse.
Online Exclusives include items sized 28 and up and bra cups C, F, G, & H.

Wedding Dresses must be returned within 15 days of your online order ship date. For eligible returns, the tag must be attached, and all original packaging must be included and shipped to the below location:
Ashley Stewart
150 Meadowlands Parkway
Suite 403, Returns Department
Secaucus, NJ 07094

Dresses have a special tag attached that states the tag may not be removed from the item to be eligible for
a return. Please check your item for this tag and only remove it once you have confirmed you will not need to return
or exchange your item.

Items not eligible for returns or exchanges:

• Items marked as "Final Sale" usually with “.49” and “.98” price ending
• Items that have been worn or used
• Dresses that do not have the special “Do Not Remove” tag attached to the garment
• International orders (all international sales are final and not eligible for return or exchange)
• SavedBy Package Insurance is non-refundable

We do not accept returns for Home items in-store.

Ashley Stewart reserves the right to decline returns for items that show signs of wear, are in poor condition or
lack tags. We also retain the right to limit returns in cases of excessive usage or suspected abuse of our return policy by
the customer, with or without a receipt.

All refunds will be issued to the original form of payment.
Shipping fees or taxes related to the shipping costs will not be reimbursed.
If an order level coupon or discount was applied, the value will be pro-rated across all qualifying items and deducted from the refund.